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Please include vehicle details (or last 7 digits of VIN) when requesting support. This information helps us retrieve details about your specific question prior towards responding to your question as there are many variations based upon the model and build date.

VIN number is Vehicle Identification Number which is found on your registration or stickers on the side of the car. This information can be input into the BMW system and it gives us details on how exactly the car is configured from the BMW factory.

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